
Erlebnisalm Mönichkirchen GmbH, 2872 Mönichkirchen 358
Version: 24.09.2024
1 Scope
1.1 The Erlebnisalm Mönichkirchen GmbH, 2872 Mönichkirchen 358, office@erlebnisalm.com (hereinafter “Operator”) operates ski slopes, ski lifts and cable cars, as well as a scooter- and mountain cart track at Erlebnisalm Mönichkirchen.
1.2 These general terms and conditions (hereinafter “GTC”) apply to all services related to the use of the ski slopes of the operator, the transport with the lifts and cable cars of the operator, the use of the scooter- and mountain cart track of the operator and the sale of tickets (hereinafter collectively “Services”) between the operator and the persons who use the services offered by the operator (hereinafter “Customers”).
2 Tickets and Ticket Purchase
2.1 A valid access authorization is required for the use of the ski slopes and the transportation with the lifts and cable cars of the operator. The operator offers different types of access authorizations with different validity periods (e.g. hourly tickets, day tickets, multi-day tickets, season tickets, single tickets or group tickets; hereinafter collectively referred to as “lift tickets”).
2.2 The use of the scooter- and mountain cart track is not included in the lift ticket. For the use of the scooter- and mountain cart track, the purchase of a separate ticket is required (hereinafter “mountain cart ticket”).
2.3 For the use of the operator’s parking lot, the purchase of a parking permit is required (hereinafter “parking ticket”). For holders of a valid lift ticket or mountain cart ticket, the use of the operator’s parking lot is possible free of charge during the validity period and within the parking lot opening hours.
2.4 The term “tickets” hereinafter refers to lift tickets, mountain cart tickets and parking tickets.
2.5 If the customer has a Niederösterreich-CARD, a SteiermarkCard or a GenussCard, the customer can take advantage of some discounts (more details on the websites Niederösterreich-CARD or SteiermarkCard or GenussCard).
2.6 Customers can purchase tickets either at ticket counters on site or online in the operator’s webshop at shop.erlebnisalm.at. Customers are entitled to use the ski slopes, lifts and cable cars of the operator during the validity period of the purchased lift ticket and within the opening and operating hours (see section 4).
A mountain cart ticket entitles the customer to one downhill ride with the scooter- and mountain cart track from the mountain station with a scooter or a mountain cart (according to the purchased ticket type) during the opening and operating hours (see section 4). A parking ticket entitles the customer to use the operator’s parking lot during the parking lot opening hours (see section 4).
2.7 Name-related tickets are not transferable.
2.8 If the customer purchases a ticket through the operator’s webshop, the provisions set out in section 7 of these GTC additionally apply.
2.9 The operator reserves the right to temporarily suspend ticket sales in the event of an imminent overload of the slopes, lifts and cable cars, parking lot or scooter- and mountain cart track. The customer therefore has no claim to purchase a ticket.
2.10 After purchasing a ticket, a change or extension of the validity period is not possible.
2.11 A deposit of EUR 2,- is required when issuing a keycard. After returning the keycard, the operator will refund this amount to the customer, provided that the keycard has not been damaged by the customer.
2.12 The customer is obliged to always carry a valid lift ticket with them during the use of the ski slopes, lifts and cable cars of the operator and to present it to the lift and slope staff on request.
2.13 The lift tickets are automatically checked at the access points to the lifts and cable cars by electronic control systems. Access to the lifts and cable cars of the operator is not possible without a valid lift ticket.
2.14 The lift and slope staff of the operator are entitled to check lift tickets on a random basis. Upon request, the customer must present their valid lift ticket.
2.15 In the winter season, lift tickets for pedestrians are only valid at designated chair lifts and only for transportation without winter sports equipment.
2.16 Customers of name-related tickets can have their tickets blocked in case of loss by presenting the purchase receipt and proof of their identity at a ticket counter and receive a replacement ticket for the remaining validity period (for multiple rides, subject to payment of the keycard deposit of EUR 2,-).
21.7 A valid lift ticket, mountain cart ticket or parking ticket is required for the use of the operator’s parking lot.
3 Use of the ski slopes, the scooter- and mountain cart track, the lifts and cable cars
3.1 When using the lifts and cable cars of the operator, the customer is obliged to comply with the officially approved conditions of carriage posted in the access area of the respective lift or cable car. The conditions of carriage can be accessed at Beförderungsbedingungen.
3.2 The FIS rules apply on the ski slopes. These can be accessed at alpinesicherheit.at/10-fis-regeln
3.3 When using the scooter- and mountain cart track, the customer is obliged to comply with the rules of use for the scooter- and mountain cart track posted in the access area of the scooter- and mountain cart track. The rules of use and the safety instructions for the scooter- and mountain cart track can be accessed at Nutzungsbedingungen and are brought to the customer’s attention by a notice before the ride with the scooter- and mountain cart track.
3.4 The customer must follow the safety instructions of the operator’s staff.
4 Opening and operating hours
4.1 The respective opening and operating hours of the lifts and cable cars, the slopes, the parking lot and the scooter- and mountain cart track can be accessed at Betriebszeiten Sommer and Betriebszeiten Winter.
4.2 The ski slopes are closed daily between 16:30 and 08:30 during the winter season (“closing time”). During the closing time, there is an increased risk of injury due to slope preparation work, winch ropes, snow production and exposed cables and hoses. Ski slopes may not be entered or used during the closing time. The exception to this are the ski touring evenings on Mondays and Thursdays. On the ski touring evenings, all slopes are open for ski tourers from the end of the lift operation until 21:30.
4.3 Special trips with lifts and cable cars outside the regular opening and operating hours according to point 4.1 are only possible by individual arrangement with the operator. Special trips are not included in the ticket price and will be charged separately according to the agreement with the operator.
5 Restrictions of the service offer
Due to circumstances that are not within the operator’s sphere of influence (such as accidents, bad weather, danger of avalanches, mudslides or pandemics), there may be restrictions of the operator’s service offer (e.g. closure of lifts, slopes or parts thereof, closure of the scooter- and mountain cart track), if this is essential for important reasons, such as legal obligation of the operator or to protect the health and physical integrity of persons.
6 Refund of tickets
6.1 If a restriction of the service offer according to section 5 is not reasonable for the customer, because the restriction is not merely minor or not objectively justified, the customer is entitled to a refund of the (possibly pro rata) ticket purchase price.
6.2 For customers who have purchased a ticket with a validity period of at least two days, a pro rata refund is also possible if they suffer a sports injury while using the services of the operator, which makes further use of the services of the operator impossible. In this case, the refund will be made from the day following the last use. To assert the refund claim, the customer must present the operator with a medical certificate from a locally based doctor or hospital and the purchase receipt or order confirmation (if the customer purchased the ticket through the webshop).
6.3 The provisions of this section have no effect on the statutory right of withdrawal under the “Distance and Off-Premises Contracts Act” (see point 7.4).
7 Special provisions for the webshop
7.1 General
7.1.1 The provisions of this section 7 apply to all purchases made through the operator’s webshop. The webshop is available at shop.erlebnisalm.at. The provisions of this section 7 do not apply to the purchase of tickets at ticket counters on site.
7.1.2 The tickets available for purchase through the webshop are sold exclusively by the operator.
7.1.3 All prices are in Euro including all taxes and fees.
7.2 Ordering process
7.2.1 Before submitting a binding offer, the customer has the opportunity to inform himself about the different ticket variants available in the webshop.
7.2.2 In the user interface of the webshop, the customer receives information on the online prices, the essential characteristics and the validity periods of the available ticket variants.
7.2.3 For winter seasons, the displayed ticket prices are determined on a daily basis using an automated pricing process. This may result in varying prices depending on the time of the query. A personalization of the prices, for example based on personal data or on the user behaviour of the individual customer, is not carried out.
7.2.4 After selecting the desired ticket and validity period, the customer must provide his personal data (name, address, date of birth).
7.3 Order confirmation, contract conclusion and receipt oft he ticket
7.3.1 The information displayed in the webshop is not a binding offer by the operator, but an invitation to the customer to make an offer based on the displayed information. A legally effective contract is only concluded with the acceptance of the offer by the operator by sending a contract confirmation.
7.3.2 After selecting the desired ticket and entering the personal data, the customer will be shown an overview of his order. The customer has the opportunity to check his entries again and correct them if necessary.
7.3.3 By clicking the button “pay”, the customer confirms his entries and is redirected to the payment service provider. By completing the payment process, the customer makes a legally binding offer. The customer receives a confirmation from the operator about the receipt of the offer, which, however, does not constitute an acceptance of the offer. Only by a separate e-mail, in which the operator confirms the acceptance of the offer, a legally effective contract is concluded.
7.4 Information on the right of withdrawal
7.4.1 The customer has a statutory right of withdrawal under § 11 of the “Distance and Off-Premises Contracts Act” (“FAGG”) when purchasing season tickets through the operator’s webshop.
7.4.2 The customer can withdraw from such a contract within fourteen days of the conclusion of the contract without giving any reason.
7.4.3 To exercise the right of withdrawal, the customer must inform the operator (Erlebnisalm Mönichkirchen GmbH, 2872 Mönichkirchen 358, office@erlebnisalm.com) of his decision to withdraw from the contract. The customer can use the form available at https://drive.google.com/file/d/10VG_NqYefjYOdkv9qPGEysPAoKNNDKyt/view, which is not mandatory. To comply with the withdrawal period, it is sufficient for the customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
7.4.4 If the customer withdraws from such a contract, the operator must repay all payments that the customer has made to the operator without delay and no later than within fourteen days from the day on which the notification of the withdrawal of the contract was received by the operator. For this repayment, the operator uses the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer; in no case will customers be charged fees for this repayment.
7.4.5 If the customer has requested that the operator should start providing the service during the withdrawal period, the customer must pay the operator a reasonable amount that corresponds to the proportion of the services already provided up to the point in time at which the customer informs the operator of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract.
Attention: Single ride-, hour-, day-, multi-day-, parking- and mountain cart-tickets are services that are provided in connection with leisure activities and for which a specific date or period is contractually agreed for the performance of the contract by the operator (§ 18 para 1 no 10 FAGG). Therefore, the customer does not have a right of withdrawal for single ride-, hour-, day-, multi-day-, parking- and mountain cart-tickets that he has purchased through the webshop.
7.5 Alternative dispute resolution
The European Commission provides a platform for online dispute resolution, which can be found at http://ec.europa.eu/consumers/odr/. The operator is not obliged to participate in dispute resolution proceedings before a consumer arbitration board and does not voluntarily participate in such proceedings.
8 Contact
The contact details of the operator are:
Erlebnisalm Mönichkirchen GmbH, FN 115283i
2872 Mönichkirchen 358
+43 (0)2649 20906, office@erlebnisalm.com
9 Final provisions
9.1. The operator does not submit to any extrajudicial complaint or legal remedy procedure.
9.2 These GTC can be accessed, saved and printed at any time under “AGB”.
9.3 The contract language is German. Only the German version of these GTC is binding.
9.4 The operator reserves the right to change these GTC from time to time. Such a change will only have effects for future ticket purchases. The current version at the time of the ticket purchase applies. This also applies to the entire validity period of a ticket.
Version: 24.09.2024
1. Through the website of the operator Erlebnisalm Mönichkirchen GmbH, 2872 Mönichkirchen 358, office@erlebnisalm.com (hereinafter referred to as the "Operator"), persons who wish to use the services offered by the Operator (hereinafter referred to as "Customers") may purchase vouchers.
2. The service provider INCERT eTourismus GmbH & Co KG is used to process the pur-chase of vouchers. The contract is concluded between the Customer and the Operator.
3. The vouchers can only be used for the purchase of services in the web shop of the Operator. The value of the voucher will be deducted from the invoice amount. If the value of the selected service(s) exceeds the value of the voucher, the difference can be paid with any other valid payment method. If the value of the voucher exceeds the value of the selected services, a residual credit balance will remain on the voucher.
4. Vouchers are generally valid for 30 years, unless a shorter period of validity has been agreed in individual cases on the basis of an objective justification.
5. When purchasing services in the Operator's web shop, the Operator's general terms and conditions apply, which are also available on the relevant website.
6. The information presented in the course of the purchase of vouchers does not constitute a binding offer by the Operator, but an invitation to the Customer to make an offer based on the information displayed. A legally valid contract is only concluded with the acceptance of the offer.
7. After selecting the desired voucher amount and entering his or her personal data, the Customer will be shown an overview of his or her order. The Customer has the opportunity to review and correct his or her entries if necessary.
8. By pressing the "pay" button, the Customer confirms his or her entries and is redirected to the payment service provider. After completion of the payment process a legally binding contract is concluded.
9. After completion of the payment process, the voucher will be sent to the e-mail address provided by the Customer in the course of the confirmation of the conclusion of the contract. The vouchers can be redeemed in the web shop of the Operator in the course of the payment process by entering the individualized voucher number.
10. The Operator reserves the right to exclude certain services from purchase with vouch-ers. Excluded services are clearly marked in the Operator's web shop.
11. Vouchers or any remaining balance cannot be redeemed for cash. Lost or stolen vouch-ers cannot be replaced.
12. The European Commission provides a platform for online dispute resolution, which can be found at http://ec.europa.eu/consumers/odr/. The Operator is not obliged to par-ticipate in dispute resolution proceedings before a consumer arbitration board and does not participate voluntarily.
13. The contact information of the Operator is:
Erlebnisalm Mönichkirchen GmbH
2872 Mönichkirchen 358
+43 (0)2649 20906; office@erlebnisalm.com
14. The Operator does not submit to any out-of-court complaint or appeal procedure.
15. These general terms and conditions can be accessed, saved and printed at any time at GTC.
16. The contractual language is German. Only the German version of these general terms and conditions is binding.
17. The Operator reserves the right to amend these terms and conditions from time to time. Any such amendment shall only apply to future voucher purchases. The current version at the time of the voucher purchase shall apply in each case. This also applies to the entire validity period of a voucher.
Information on the right of withdrawal
Right of withdrawal The Customer has the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which the Customer ac-quires, or a third party other than the carrier and indicated by the Customer acquires, physical possession of the goods.
To exercise the right of withdrawal, the Customer must inform the Operator (Erlebnisalm Mönichkirchen GmbH, 2872 Mönichkirchen 358, office@erlebnisalm.com) of his or her de-cision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). The Customer may use the model withdrawal form available at with-drawal, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for the Customer to send his or her communication concerning the exercise of the right of with-drawal before the withdrawal period has expired.
Effects of withdrawal
If the Customer withdraws from this contract, the Operator shall reimburse to the Cus-tomer all payments received from the Customer, including the costs of delivery (with the exception of the supplementary costs resulting from the Customer's choice of a type of delivery other than the least expensive type of standard delivery offered by the Operator), without undue delay and in any event not later than 14 days from the day on which the Operator is informed about the Customer's decision to withdraw from this contract. The Operator will carry out such reimbursement using the same means of payment as the Customer used for the initial transaction, unless the Customer has expressly agreed oth-erwise; in any event, the Customer will not incur any fees as a result of such reimburse-ment.
The Operator may refuse repayment until the Operator has received the goods back or until the Customer has provided proof that he has returned the goods, whichever is the earlier.
The Customer shall send back the goods without undue delay and in any event not later than 14 days from the day on which the Customer communicates his or her withdrawal from this contract to the Operator. The deadline is met if the Customer sends back the goods before the period of 14 days has expired. The Customer will have to bear the direct cost of returning the goods.
The Customer is only liable for any diminished value of the goods resulting from the han-dling other than what is necessary to establish the nature, characteristics and functioning of the goods.
1. Scope
These “General Terms and Conditions for the ‘Freund der Berge Vorteilsabo’” (Vorteilsabo Terms and Conditions) govern the purchase of the “Freund der Berge Vorteilsabo” – hereinafter referred to as the Vorteilsabo. They supplement the contractual relationship entered into by the customer with the relevant mountain railway operator to acquire the right to use a particular mountain railway and its facilities; they supplement the respective applicable general terms and conditions of that mountain railway operator, which remain unaffected.
1.2. The participating mountain railways (mountain railway companies) are:
1.3 The contracting party is the participating mountain railway company through whose online shop the Vorteilsabo was purchased. The contracting party assures the customer that the customer is also entitled, in relation to the other participating mountain railways, to use the Vorteilsabo to purchase their products (tickets) at a discount for the use of their railways and facilities. In turn, the customer undertakes towards the other participating mountain railways that, when making such a purchase, the customer will also be bound towards them by the obligations arising from the contractual relationship (the Vorteilsabo).
2. Subject Matter of the Contract
2.1 The Vorteilsabo is a digital subscription product issued to a named individual.
2.2 Upon entering into the Vorteilsabo contract, the customer acquires the right to purchase eligible products (tickets) through the online shops of the participating mountain railways on the Vorteilsabo terms applicable at the relevant time. Purchases through other sales channels, in particular cash purchases, do not qualify for the discount.
2.3 The Vorteilsabo does not constitute a travel pass, a ticket or a contract of carriage. Each purchase of a ticket using the discount requires a separate contract to be entered into.
2.4 The Vorteilsabo is available exclusively online. Personal registration is a prerequisite for placing an order.
3. Formation of the Contract
3.1 The contract is formed upon completion of the ordering process in the relevant online shop and acceptance of the order by the operator. The customer is notified of this through their customer account and additionally by email.
3.2 The Vorteilsabo is activated in the customer account immediately after successful payment. Activation may occur after the contract has been formed.
3.3 The Vorteilsabo is available exclusively in digital form. The customer does not receive a physical card.
3.4 The customer must provide complete and truthful information in response to all requests for data during registration and formation of the contract.
3.5 The operator reserves the right to decline to enter into a contract, or a further contract, with a particular customer on objective grounds, such as insufficient creditworthiness or a proven breach of contract.
4. Personalisation
4.1 The Vorteilsabo is issued to a named individual. It may be used exclusively by the registered holder.
4.2 In particular, the following data are processed during registration:
4.3 Tickets purchased using the Vorteilsabo discount are automatically assigned to the Vorteilsabo holder and personalised.
4.4 Neither the Vorteilsabo nor discounted tickets may be transferred to third parties.
5. Age Categories
5.1 The following age groups apply to the Vorteilsabo:
5.2 The operator is entitled to request appropriate proof of age and identity.
6. Payment
6.1 The cost of the Vorteilsabo is determined by the tariff published at the relevant time. Tariffs are generally monthly; they are charged to the customer on a monthly basis and fall due on the first day of the respective contract month.
6.2 The contracting party (the mountain railway operator) is entitled to adjust the tariff on two months’ advance notice. If the customer does not agree to the adjustment, the customer has a special right to terminate the contract with effect on the day before the announced tariff change takes effect. Such notice of termination must be received before the day on which the announced tariff change takes effect. The right to ordinary termination (Clause 9.) remains unaffected.
6.3. Payment is collected monthly using the payment method selected by the customer and authorised for recurring payments.
6.4 The customer must ensure that sufficient funds are available and that the payment method on file remains valid.
7. Term and Minimum Contract Term
7.1 The Vorteilsabo is entered into for an indefinite term.
7.2 The minimum contract term is one year from formation of the contract. For example, if the contract is entered into on 15 January, the minimum contract term expires at the end of 14 January of the following year.
7.3 The first contract month begins when the contract commences; its duration is determined in accordance with the Austrian General Civil Code (ABGB), section 902(2): for example, if the contract is entered into on 15 January, the first contract month runs from 15 January to 15 February. If the contract is entered into on 31 March, the first contract month runs from 31 March to 30 April.
Subsequent contract months then run from the beginning of the day following the last day of the preceding contract month until the end of the corresponding following day in the following month: for example, if the first (last) contract month ran until 15 February, the second runs from 16 February up to and including 15 April. If the first contract month ran until 30 April, the second runs from 1 May up to and including 31 May.
7.4 Ordinary termination is excluded during the minimum contract term.
7.5. If a customer’s Vorteilsabo has ended for any reason whatsoever and the customer subsequently enters into a new Vorteilsabo, a new minimum contract term begins.
8. Automatic Renewal
8.1 After expiry of the minimum contract term, the Vorteilsabo remains in force unless timely notice of termination is given (Clause 9.).
8.2 The customer will be informed of this and of their right to terminate by email no later than two months before expiry of the minimum contract term,
9. Ordinary Termination
9.1 After (or upon) expiry of the minimum contract term, the customer has the right to terminate the Vorteilsabo at any time without giving reasons, with effect at the end of the current contract month. For termination to take effect upon expiry of the minimum contract term, notice of termination must be given before that term expires.
9.2 The Vorteilsabo remains valid until termination takes effect, that is, until the end of the current contract month. Termination does not affect the monthly payment (monthly collection) due or already made for the current contract month.
9.3 Notice of termination may be given exclusively through the customer account or an electronic function provided by the operator for this purpose.
9.4 The right of either party to terminate the contractual relationship for good cause remains unaffected. Failure to collect payment within the meaning of Clause 13. constitutes good cause for the mountain railway operator.
10. Products Eligible for Discounts
10.1 The Vorteilsabo entitles the holder to purchase discounted products in the areas operated by the participating mountain railways (mountain railway companies)
10.2 The discount is 50 % of the online price applicable at the time of purchase.
10.3 The following are eligible for discounts:
Winter
Summer
10.4 In particular, the following are not eligible for discounts:
10.5 The products listed above and any additional products eligible for discounts at the operator’s discretion are identified in the operator’s online shop.
10.6. The Vorteilsabo discount cannot be combined with other discounts, promotions or other reductions unless the terms governing the purchase of the ticket provide otherwise. In all other cases, the customer may choose either the Vorteilsabo discount or another reduction.
11. Verification of Use
11.1 The Vorteilsabo and discounted tickets may be checked at any time.
11.2 The customer must present suitable photographic identification at the request of inspection staff.
11.3 Inspection staff are entitled to verify the validity of the Vorteilsabo and the identity of the user.
12. Misuse
12.1 Any misuse of the Vorteilsabo is prohibited.
12.2 Misuse includes, in particular:
12.3 Where misuse is suspected, the operator is entitled to provisionally suspend the Vorteilsabo.
12.4 If misuse is established, the operator is entitled to:
13. Failed Payments
13.1 If a monthly fee that is due cannot be collected, up to three collection attempts will be made.
13.2 If three collection attempts are unsuccessful after the end of the minimum contract term, the Vorteilsabo is automatically terminated; the payment due remains payable.
13.3 If three collection attempts are unsuccessful before expiry of the minimum contract term, the Vorteilsabo is initially paused; it therefore temporarily ceases to be valid. All payment obligations for the minimum contract term remain in force or fall due. The Vorteilsabo is automatically terminated upon expiry of the minimum contract term. The operator will inform the customer of these circumstances.
Until expiry of the minimum contract term, the customer retains the right to provide a valid payment method for collection. In that event, the pause is lifted and the outstanding payments are collected.
13.4 The operator is entitled to reclaim discounts obtained by a customer on products (tickets) through use of the Vorteilsabo discount without entitlement (by retrospectively charging the difference to the regular price).
14. Advance Bookings
15.1 Discounted tickets may be purchased exclusively during the respective period of validity of the Vorteilsabo.
15.2 Bookings for periods of use outside the period of validity of the Vorteilsabo are excluded.
15.3 A valid Vorteilsabo must be in place at the time for which a ticket purchased at a discount is valid.
16. Right of Withdrawal
16.1 The customer is granted a right of withdrawal in accordance with the provisions of the Austrian Distance and Off-Premises Contracts Act (Fern- und Auswärtsgeschäfte-Gesetz, FAGG). This right must be exercised within 14 days of the conclusion of the contract. No reasons need to be given.
16.2 To exercise the right of withdrawal, the customer must inform the contracting party of their decision to withdraw from the contract. For this purpose, the customer may use the model withdrawal form available in the online shop of the respective contracting party (the mountain railway company concerned). To meet the withdrawal deadline, it is sufficient for the customer to send the notification of their exercise of the right of withdrawal within that period.
16.2 The customer expressly requests that performance of the service commence immediately after the conclusion of the contract and that the Vorteilsabo be activated immediately.
16.3 If a discounted ticket is purchased or the Vorteilsabo is otherwise used within the statutory withdrawal period, performance of the service shall be deemed to have commenced.
16.4 In the event of withdrawal, the customer must, in accordance with the statutory provisions, reimburse the mountain railway company concerned for, or otherwise compensate it for, any discounts, other price advantages or services obtained under the Vorteilsabo before the withdrawal takes effect.
17. Data Protection
17.1 The contracting party (the mountain railway company concerned) collects, processes and uses the customer's personal data exclusively in accordance with the applicable provisions of data protection legislation, in particular the EU General Data Protection Regulation.
17.2 The contracting party's current privacy notice applies and is available in its respective online shop.
17.3 In particular, the contracting party will process the customer's personal data in offers and other communications for the administration of the contract, for payment processing, for deliveries and for the fulfilment of (pre-)contractual obligations. Disclosure of personal data to other participating mountain railway companies may be necessary for these purposes.